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Customer Service Training Company

For Immediate Release   

Jim Moran’s Best-Selling E-Book Named Top Industry Must-Read

Book Ranked First Before Sam Walton, Tom Monaghan, Dave Thomas

Wing Zone, one of the country’s fastest growing restaurant chains, has named Jim Moran’s best-selling “77 Winning Strategies for Restaurant Management” the Greatest Restaurant Book of All Time and one of five required readings for all its franchisees.  The author -- winner of the 2002 National Restaurant Trainers Association’s Speaker of the Year Award -- will also be the keynote speaker at Wing Zone’s annual convention on October 22nd in Atlanta, Georgia.

Moran speaks regularly to such notable restaurant industry and business organizations as Pizza Expo, Presto Foods, Raytheon, BMW, American Express, Sprint and SAIC, among many others.  His “77 Winning Strategies” draws from hands-on experience in the Domino’s Pizza chain, where he rose from delivery driver to Manager of the Year and Best Operator in the Country in less than 10 years and later became the first regional director to lead the company in every measurement category in a single year.

According to Matt Friedman, founder of Wing Zone, “Jim Moran's book is the best book I have ever read that focuses on restaurant management. In fact, we require all of our Wing Zone franchisees to read it. We see a tremendous value in both his book and in his 'Restaurant Boot Camp' seminars, which we have made a part of our franchisee training process. The strategies he teaches create a lasting motivational impact on our franchisees -- and on their bottom lines.".

Atlanta-based Wing Zone, which currently has 50 stores and plans to open 500 in the U.S. alone, was named to the Inc. 500 list of fastest growing private companies and to Success Magazine’s Gold 200 in 2000. The company focuses exclusively on the take-out and delivery market with 25 award-winning flavors of the freshest jumbo wings available to the industry.

To order “77 Winning Strategies” Click Here

Besides “77 Winning Strategies,” Jim Moran is the author of four other widely respected training manuals available online at www.RestaurantTrainers.com, including “How to Supercharge Your Employees” and “Becoming the Market Leader.”

The manuals complement training seminars given by Restaurant Trainers, Inc., including the challenging “Ultimate Restaurant Boot Camp.” Restaurant Trainers, a team of industry professionals including Jim Moran, is the only industry training organization that guarantees their methods will increase profits.  Based on detailed client reports that Restaurant Trainers receives from its clients, the company has increased client profits by approximately $2 million since 2001.

Americas #1 Full Service
Customer Service Training Company

We strive to be your one-stop shop for all of your customer needs. We will not only help train your employees to keep your Customers for Life, we will show them how to bring more of them in the door.

On our website you will find the best training manuals in the business written by the leaders in their fields.

You will also have access to the trainers that write those manuals.  They are available for key-note speeches, seminars, or boot camps.

Most of our training is done on-site for companies, but we also do customer service training at numerous conventions.  In August we gave seminars at conventions in Chicago, Colorado, Kentucky, Ohio and Grand Cayman.

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